Shipping & Returns
USA & CANADA SHIPPINGAfter your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday.
After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday. Please allow 24-48 hours for your tracking details to update.
STANDARD SHIPPING TIMES:
- EUROPEAN UNION: 6-12 BUSINESS DAYS
- UNITED KINGDOM: 6-12 BUSINESS DAYS
- AUSTRALIA: 6-12 BUSINESS DAYS
- REST OF THE WORLD: 12-17 BUSINESS DAYS
INTERNATIONAL EXPRESS SHIPPING TIMES:
- ALL COUNTRIES: 3-5 BUSINESS DAYS
Any brand new, unused product can be returned for a full refund or store credit within 14 days of delivery. Please contact Customer Support to schedule the return and receive instructions on how to send back your item.
RECEIVED A DAMAGED ITEM?
If you have receive a damaged item, please reach out to our Customer Support and they will help resolve the issue.
Once you notify us that you would like a return, we will give you a return authorization number and a return address within 24 hours.
HOW LONG DOES IT TAKE TO PROCESS MY RETURN?
Once your return has been received by the warehouse and it complies with our returns policy, we will refund you by your original payment method. Please be aware that payments can take up to 7 working days to process depending on your bank or payment provider. Returned items will be refunded excluding the original cost of shipping.